Contact Us

Contact Us

We’re here to help.

If you have any questions about our products, orders, shipping, tracking, returns, or refunds, please feel free to contact our customer service team.

Customer Service

Primary Email: MaplePostage@outlook.com
Alternative Email: support@maplepostage.com

Our customer service team is available Monday through Friday, excluding major holidays. We aim to respond to all inquiries as quickly as possible.

To help us assist you more efficiently, please include your order number when contacting us about an existing order.

If you do not see our reply in your inbox, please check your spam or junk folder and add MaplePostage@outlook.com to your contacts or safe-sender list.

Shipping Warehouses

Orders may be fulfilled from our shipping locations in Canada:

Delta, BC V3M 6J8, Canada
Markham, ON L3R 2S5, Canada

Please note: Our shipping warehouses are not retail locations and are not available for customer pickup or walk-in service.

For returns, please contact our customer service team before sending any items back so we can provide the appropriate return instructions.

Thank you for choosing Maple Postage. We appreciate your business and look forward to assisting you.